Wednesday, 6 May 2009

What A Service

Evening everyone, hope you are all well

I just had to share this with you..........

It was my birthday last week. and one of my pressies was the Crafters Companion Occasions double Cd, now at first I thought Wow.........But then my bubble burst..........I already have it.....I didn't want to upset anyone or sound ungrateful as these cd's are a lot of money. So I rang the Customer Services of Crafters Companion last Friday and told her of my situation and that I didn't have a receipt with it being a presant. I also told her that I had also received the Multi buy Summer Stories with exclusive stamps and if it could be at all possible I would like to swap the cd for the Cute Companions Summer Stories Indoor Multibuy Stamps...she was really lovely on the phone and suggested I send in a cover letter with the cd to explain in writing of what it was I would like to swap the cd with........

So I wrote my cover letter and went to the post office to send the package by Special Delivery because it was the Bank Holiday weekend and I didn't want it lying around for 4 days ......and never guess what...........I got in from work today to find my three fabulous stamp sets waiting to be cut up and played with........

What a fabulous service that was....

Thank You So Much Crafters Companion...........you've made my day.......xx



Thank you for dropping by

4 comments:

shellshearer said...

wow that is good customer service enjoy playing with them hun xx

My'scardcorner said...

Brilliant service enjoy your play Slyvia:0)

Chris (Wellnifty) said...

Isn't it good when a company helps you out, it's makes you want to use them again, hope you enjoy playing with your new toys

Chris x

michele said...

Just wanted to say I only found your site today and it’s really cool. You’ve been very busy and have so many good ideas. Your creations are really cute. I write a London based crafty e-zine and blog named Extremely Crafty Ideas at http://extremelycrafty.blogspot.com/ Would love to hear what you think. You and some of the other card crafters I’ve recently found have inspired me to write an upcoming card craft e-zine!